A fix has been implemented and we are monitoring the results.
Posted May 08, 2026 - 11:54 UTC
Identified
Messages are failing when sent to Irish Mobile Phone numbers.
What happened? A fire at one of our cloud service provider’s data centers caused a loss of connectivity to all partner-hosted infrastructure at that site. This triggered an incident with broad impact across SMS-dependent services globally.
Sending or receiving SMS to Azerbaijan, Bulgaria, Czech Republic, Denmark, Egypt, France, Germany, Greece, Ireland, Italy, Kyrgyzstan, Netherlands, Norway, Poland, Spain, Switzerland, UAE, Ukraine, UK may experience impact.